FAQs

Riken Pools

Have a pool-related question? Riken Pools has the answer. Check out these FAQs and call us today for more information and to schedule a consultation!

  • I just got my pool heater or heat pump installed, and not the first day but the following day, I think it's leaking from the heater.

    Heat pumps can produce a significantly greater amount of condensation than you would anticipate. We suggest you take two pool test strips and dip one in the pool and the other in the puddle of the suspected leak and compare. Likely the test strip will have chlorine or cyanuric acid levels that differ. If you are still suspicious after that, give us a call, and we would be happy to set up a time for someone to come and see what is going on. We're the pool company RI residents love!

  • What are ways to save money when I am buying a pool with Riken Pools?

    Ask about using a check, cash, or in-store-only debit card transaction! You also can plan ahead by making a deposit early for an installation in the following season. By doing this, you will beat the price increases that come at the beginning of the calendar year. Lastly, let us know if you are a military veteran or first responder, as we do offer those discounts with proof of service. According to BankRate, in-ground pools increase home value by an average of 7%. Enjoy this benefit with our services. We're the pool company RI can count on for affordability!

  • Do you need a permit when you are replacing an existing pool?

    Yes! Sometimes you may only have one or two tasks, and other times you're starting from the beginning. Ask us for help! As the pool company RI loves, our knowledgeable team is always there to point you in the right direction!

  • Do you have samples of pools to see at your store?

    Yes! We have a small display of two aboveground pools and one semi-in-the-ground pool with an external thermoplastic walk-in step and rest combo. Visit us today to get started with the pool company RI residents rely on.

  • Where do I start when my pool turns green or looks like a swamp?

    Take a water sample first, then add a single dose of shock for your pool and scrub the entire pool. Bring a water sample and ask for our routine on "Shock and Flock" to get the pool clean! As the pool company RI depends on, we're ready to help.

  • Can you help with pool repairs?

    Yes! Although we do not repair gunite, cement, and/or tile. Our expert technicians can assist with a variety of pool repairs, including fixing pumps, heaters, saltwater systems, home automation systems, filters, pool leaks, replacing or updating old equipment, and issues with pool liners. As the top pool company in RI, we'll identify the problem and provide an efficient solution.

  • How much does it cost to purchase and install a pool?

    We do not install pools or equipment that were not purchased through Riken Pools. Pool purchase and installation costs vary widely based on factors such as size, type, features, and location. In our experience as the leading pool company in RI, in-ground pools typically range from $30,000 to $100,000+, while above-ground pools can cost between $4,000 and $15,0000+.

  • Can you help with pool renovations or upgrades?

    Absolutely! Every project is unique and will need a custom in-yard estimate, but we offer a range of renovation and upgrade services, including liner replacement, equipment upgrades, pool apron repairs, pool coping replacement, in-ground liner complete renovations, and more! Just ask us! We're the pool company RI can count on.

  • How do I prepare my yard for pool installation?

    It may include all of the following and more: the permitting process and locations of utilities in the yard, clearing the area, ensuring access for equipment, and providing an area for material removed. We very highly recommend filling out our Request a Consultation form on our website, and we will happily set up a time for us to go over the entire process with you. We're the pool company RI residents turn to for great service!